Privacy Policy

When you use RuwanHQ, we collect:

• Account information — your name, email address when you register
• Order information — project requirements, files, and communications related to your orders
• Payment information — processed securely by PayPal; we do not store card or bank details
• Usage data — pages visited, actions taken within the platform

• To fulfil your orders and communicate with you about them
• To send transactional emails (order confirmations, delivery notifications)
• To improve the platform and your experience
• To comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We use the following trusted third-party services:

• Supabase — database and file storage (supabase.com)
• PayPal — payment processing (paypal.com)
• Resend — transactional email delivery (resend.com)
• Vercel — application hosting (vercel.com)

Each of these services has their own privacy policy governing how they handle data.

Your data is stored securely on Supabase infrastructure with row-level security policies. We use HTTPS for all data transmission. Passwords are managed by Supabase Auth and are never stored in plain text.

We use essential cookies only — for session management and authentication. We do not use tracking or advertising cookies.

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and data
• Export your data

To exercise any of these rights, email us at hello@ruwanm.com.

We retain your data for as long as your account is active. Order records may be retained for up to 3 years for legal and accounting purposes. You may request deletion at any time.

RuwanHQ is not directed at children under 13. We do not knowingly collect data from children.

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a notice on the site.

For privacy-related questions, email hello@ruwanm.com.